By ordering products from this website, you agree to be bound by these Delivery Terms. If you do not agree with any of these Delivery Terms, do not use or order products from this website.
What are my Shipping Charges?
At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order. Free Shipping is available for standard delivery by a minimum spend of RP 750,000.
[top]
What is the delivery time?
Your order will be delivered within 2 – 5 business days (Jabodetabek Area) or 4 – 14 days for other area depending on your delivery address.
[top]
Public Holidays and distribution centre closures
Please note our distribution center(s) are closed on public holidays in Indonesia.
For orders placed on, or the day before one of these dates, processing time will be extended by 1 – 2 working days
Special Notice: Slower delivery may be expected during these periods due to the closure of the distribution center and high demand.
| 2019 |
|
Date
|
Public Holiday
|
|
1-2 Jan
|
New Year
|
|
5 Feb
|
Chinese New Year
|
|
7 Mar
|
Seclusion Day (Nyepi)
|
|
3 Apr
|
Accession of Moh. SAW
|
|
19 Apr
|
Good Friday
|
|
1 May
|
International Labour Day
|
|
19 May
|
Vesak Day
|
|
30 May
|
Accession of Jesus Christ
|
|
1 Jun
|
Pancasila Day
|
|
5-6 Jun
|
Eid al Fitri
|
|
7 Jun
|
Government Collective Leave
|
|
11 Aug
|
Eid al Adha
|
|
17 Aug
|
Independence Day
|
|
1 Sep
|
Muharram Islamic New Year
|
|
9 Nov
|
Maulid Nabi Moh SAW
|
|
24 Dec
|
Government Collective Leave
|
|
25 Dec
|
Christmas Day
|
[top]
Can I deliver goods out of Indonesia?
Our online shop will only ship within Indonesia.
[top]
What should I do if I am unable to receive the product at the time of delivery?
If you are unable to receive the product at the time of delivery, our delivery team will leave you a message or give you a call and make a maximum of two delivery attempts to deliver your order. A re-delivery will be attempted on the next consecutive working day.
[top]
What do I do if my question isn't covered here?
If you cannot find the answer to your question here, we recommend you to call our online shop customer service team on +62 21 29558592 and let the advisor know the details of your order and / or about your open question. You can also send us an email with all the details. Our advisors are happy to assist you. customercare@id-adidas.com
[top]