By ordering products from this website, you agree to be bound by these Delivery Terms. If you do not agree with any of these Delivery Terms, do not use or order products from this website.
COVID-19
To all our athletes, teammates and friends across the country, due to the current situation, there might be some delays in your orders as we try our best to deliver them to you. To compensate for the late delivery, we will provide free delivery for all your orders. In the meantime, we will continue to monitor and adjust according to developments, while putting our families and communities first.
Affected Cities
|
Province
|
City
|
Closed Date
|
| Papua Barat |
Kabupaten Fak Fak |
26 Maret 2020 - Until Further Information |
| Papua Barat |
Kabupaten Kaimana |
26 Maret 2020 - Until Further Information |
| Nusa Tenggara Timur |
Alor |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Belu |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Ende |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Flores Timur |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Kupang |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Lembata |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Malaka |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Manggarai |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Manggarai Barat |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Manggarai Timur |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Nagekeo |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Ngada |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Rote Ndao |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Sabu Raijua |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Sikka |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Sumba Barat |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Sumba Barat Daya |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Sumba Tengah |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Sumba Timur |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Timor Tengah Selatan |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Timor Tengah Utara |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Baa |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Kalabahi |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Komba |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Labuan Bajo |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Lambaleda |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Laratama |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Lembata |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Maumere |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Mbay |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Mborong |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Ngada Bawa |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Oelamasi |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Ponco Ranaka |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Sambi Rambas |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Soe |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Tambolaka |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Waibakul |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Walakaka |
1 April 2020 - 15 April 2020 |
| Nusa Tenggara Timur |
Wogomang Ulewa |
1 April 2020 - 15 April 2020 |
[top]
What are my Shipping Charges?
At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order. Free Shipping is available for standard delivery by a minimum spend of RP 750,000.
[top]
What is the delivery time?
Your order will be delivered within 2 – 5 business days (Jabodetabek Area) or 4 – 14 days for other area depending on your delivery address.
[top]
Public Holidays and distribution centre closures
Please note our distribution center(s) are closed on public holidays in Indonesia.
For orders placed on, or the day before one of these dates, processing time will be extended by 1 – 2 working days
Special Notice: Slower delivery may be expected during these periods due to the closure of the distribution center and high demand.
| 2020 |
|
Date
|
Public Holiday
|
|
1 Jan
|
New Year
|
|
25 Jan
|
Chinese New Year
|
|
22 Mar
|
Accession of Moh. SAW
|
|
25 Mar
|
Seclusion Day (Nyepi)
|
|
10 Apr
|
Good Friday
|
|
1 May
|
International Labour Day
|
|
7 May
|
Vesak Day
|
|
21 May
|
Accession of Jesus Christ
|
|
22 May
|
Government Collective Leave
|
|
24-25 May
|
Eid al Fitri
|
|
26 May
|
Government Collective Leave
|
|
1 Jun
|
Pancasila Day
|
|
31 Jul
|
Eid al Adha
|
|
17 Aug
|
Independence Day
|
|
20 Aug
|
Muharram Islamic New Year
|
|
21 Aug
|
Government Collective Leave
|
|
28 Oct
|
Government Collective Leave
|
|
29 Oct
|
Maulid Nabi Moh SAW
|
|
30 Oct
|
Government Collective Leave
|
|
9 Dec
|
Election Day
|
|
24 Dec
|
Government Collective Leave
|
|
25 Dec
|
Christmas Day
|
|
31 Dec
|
Government Collective Leave
|
[top]
Can I deliver goods out of Indonesia?
Our online shop will only ship within Indonesia.
[top]
What should I do if I am unable to receive the product at the time of delivery?
If you are unable to receive the product at the time of delivery, our delivery team will leave you a message or give you a call and make a maximum of two delivery attempts to deliver your order. A re-delivery will be attempted on the next consecutive working day.
[top]
What do I do if my question isn't covered here?
If you cannot find the answer to your question here, we recommend you to call our online shop customer service team on +62 21 50958329 and let the advisor know the details of your order and / or about your open question. You can also send us an email with all the details. Our advisors are happy to assist you. customercare@id-adidas.com
[top]